What payment methods do you accept?

Through PayPal we accept payment by Visa, Mastercard, or American Express. We also accept cheques from UK customers

What name will appear on my bill?

The name on your bill will be Shalak. Shalak Original Tshirts is the name of our parent company.

Shipping

We ship internationally. You should see the available shipping options to your country as you go through the checkout process. Depending on your delivery location and order size, your order may be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Synthac, and you will be required to pay them to receive your package.

If you have any questions about shipping please email us at oxrxdxexrxs@Synthac.com

Order Dissatisfaction

Should you be dissatisfied with your order or receive the wrong item. Please contact us immediately with your order number and we will arrange for you to return your goods for a full refund.

Returns

Faulty goods can be exchanged within 28 days of delivery. You can email us at oxrxdxexrxs@Synthac.com and we can let you know how to exchange your item. We pride ourselves on customer service and will do everything we can to help.

Changing orders after they are placed

If you made a mistake whilst placing your order, or would just like to change something, please email us at oxrxdxexrxs@Synthac.com and let us know. If at this point of contact your order has not been shipped, we should be able to make the change for you. Please include the order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed.

I haven't received my confirmation email

Some email providers routinely block unknown email addresses. You can check your spam folder to see if the email arrived there. If you are unable to find it there, you can email oxrxdxexrxs@Synthac.com and we will confirm that the order was placed.

Out of stock items

We keep all items in stock but sometimes temporarily run out of a certain design. We will send you an email right away notifying you of any out of stock situation. We will usually get the tshirt back in stock within a week.

Do you sell your products wholesale?

Retailers interested in wholesale information should contact us at ixnxfxo@synthac.com. Please include your contact information and the store you are purchasing for.